At Dentistry at the Biltmore, we are committed to the health and safety of our patients. Infection control and cleanliness have always been a top priority for our practice, as you may have seen during your visits to our office. Our infection control processes are designed so that when you receive care, it’s both safe and comfortable.

For an extra measure of protection Dentistry at The Biltmore has added the following infection control measures:

The HOCL Disinfectant Fogger

When disinfecting and cleaning our office, the health and comfort of our patients are of utmost importance. That is why we use the HOCL Disinfectant Fogger, which uses a 100% safe alternative to bleach called Hypochlorous Acid (HOCL).

The food and hotel industry, cruise ships and schools, have been using Hypochlorous Acid for over 150 years, to kill harmful fungi, bacteria, and viruses. Don’t let the term “acid” worry you, it is a weak acid much like a citrus juice.

Moreover, HOCL is actually produced naturally by your own body’s white blood cells to destroy germs and protect the body, so it is perfectly safe. A special scientific formula was created from HOCL that is distributed by the fogger that disinfects all the surfaces it touches, providing a much more thorough approach than other sanitizing systems.

This is just one of the advanced options we employ for protecting the health and safety of our patients and staff!

Our Other Health and Safety Precautions

Another health and safety measure we take at Dentistry at the Biltmore is to send you a link with a few screening questions before you arrive at our office. When you arrive please call us from the parking lot and remain in your vehicle until we call you inside. This helps ensure social distancing by keeping people from sharing the waiting room.

Once inside our office, we will take your temperature, pulse, and Oxygen level. All patients and their guardians/parents will be required to wear a mask. Our team will also provide hand sanitizer when you enter the office.

We will permit one parent or guardian to come inside with a child for their appointment. Our team will also be wearing all required PPE, including gloves and masks.

Our team will also administer a hydrogen peroxide pre-rinse before your treatment. Just to keep proper social distancing for our patients, scheduling times will be reduced.

Add this to our advanced health and safety measures and equipment, you will be confident that you and your family will be safe!


The DAV VII Turbo is an “At Source” Vacuum System that removes microbiological contaminants like viruses and bacteria and other oral aerosols resulting from dental procedures.

It targets everything 27 microns and finer all the way down to the 0.125-micron coronavirus and keeps them away from the immediate breathing area of our patients, your dentist, and the assistant. We have two DAV VII TURBOS operating all the time. Watch the DAV demo video.


Regular air conditioning systems recirculate the air along with bacteria, viruses, and all sorts of airborne things being blown around an office.

Dentistry at The Biltmore has installed “Surgically Clean Air”, a six-stage air conditioning technology that filters and sterilizes the air. Surgically Clean Air diminishes everything that is in the air you don’t want. Viruses, bacteria, particulates, molds, and much more. We have two Surgivally clean air in operation all the time to doubly ensure sterilized air.


Dentistry At The Biltmore takes seriously the health and safety of our patients and staff. In addition to the DAV VII TURBO and SURGICALLY CLEAN AIR technology, we have now invested in two Medify Air medical-grade air purifiers in the office.

Medify Air has a medical-grade H13 class HEPA filter that removes contaminants from the air in a room to greatly improve the air quality of our office. Air is circulated and removes aerosols every 15 minutes, capturing 99.9% of particles down to 0.1 microns. including viral particles.

HEPA13 filtration meets “CDC Patient Room Recommendations. The advanced filter makes all the difference in creating safer environments for both patients and staff.


Isodry non-illuminated dental isolation system comfortably retracts the patient’s tongue and cheek, protects the throat, and keeps the mouth gently propped open with continuous suctioning of the dental patient.

Another state-of-the-art technology we use at our practice is ISODRY ISOLATION TECHNOLOGY. ISODRY comfortably retracts the tongue and cheek, protects the throat, and keeps the mouth gently propped open with continuous suctioning of our patients.

This system relies on an innovative mouthpiece that uses ISOLITE dental isolation technology that combines, suction, and retraction into one powerful tool. Isolating teeth during dental procedures greatly increases treatment efficiency, patient outcomes, and procedural safety by giving Dr. Leila full control of your oral environment.

Infection Control Procedures to Keep Patients and Staff Safe

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued.

Dental settings have unique characteristics that warrant additional infection control consideration. The current COVID-19 situation warrants even more precautions. If you are already one of our patients you may see some changes when it is time for your next appointment.

We made these changes to help protect our patients and staff. For example:

  • Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
  • We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
  • You may see that our waiting room will no longer offer magazines, children’s toys, and so forth since those items are difficult to clean and disinfect.


We are a small office and minimize the wait time in our waiting room, and do not do volume dentistry.

This allows appointments to be managed for social distancing between patients. This might mean that you’re offered fewer options for scheduling your appointment.

We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.


We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at (602) 956 – 0740 or contact us online.

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends. If you are a new patient, please fill out our Patient Consent Form.